Implementing ISO 9001:2008 enables continuous improvement of our quality management systems (QMS) and processes. In turn, this improves the ability of our operations to meet and exceed customer requirements and expectations.
ISO 9001:2008 is based on eight quality management principles:
- Customer focus
- Involvement of people
- Process approach
- System approach
- Continual improvement
- Fact-based decision making
- Mutually beneficial supplier relationships
Regular internal audits assess and report on the conformance and effective implementation of processes. Such audits and outcomes, both good and bad, contribute to the continual improvement of our quality management system based on the ISO 9001:2008 standard.
Achieving and maintaining ISO 9001 accreditation ensures our Management Systems are continually reviewed to deliver exceptional quality, in both product and service, which Penrite has been renowned for since 1926.